Position Title: Information Technology Coordinator
Position Salary: Starting annual salary $45,000, commensurate with experience
Position Type: Full-Time, work is typically performed Monday-Friday, 8am-5pm
Position Summary: The Information Technology Coordinator is responsible for planning, developing, implementing, coordinating, and maintaining the technological infrastructure of Braswell Memorial Public Library and of affiliated libraries. This position is accountable for improving operating performance, organizational effectiveness, employee satisfaction, and customer service not only within the IT and Technical Service departments, but across the entire organization. The IT Coordinator should display strong technical aptitude to assist the public and staff solve their technical issues as quickly as possible and work with outsourced client support in managing the library’s network. This position utilizes advanced professional skills and management experience to maintain a high level of IT system reliability as well as build a high performance work culture.
Position Responsibilities:
- Monitor daily operations including server hardware, software, and operating systems
- Coordinate technology installations, upgrades, and maintenance
- Select and purchase new and replacement hardware and software
- Oversee the annual IT budget
- Test, troubleshoot, an modify information systems so that they operate effectively
- Ensure all IT activities are performed within the parameters of applicable laws, codes, and regulations
- Evaluate technology risks in order to develop a network disaster recovery plan and backup procedures
- Ensure network security protocols are adequate to counter system threats
- Conduct daily backup operations
- Install and configure hardware and software components to ensure usability
- Troubleshoot and performing tests on hardware and software
- Ensure electrical safety standards are met
- Repair/replace damaged hardware
- Upgrade system to enable compatible software on all computers
- Maintain and manage Help Desk support for staff
- Analyze IT system needs and requirements and maintain all computers and related equipment, including the Integrated Library Automation System
- Installing and upgrading anti-virus software to ensure security at user level
- Remain up-to-date with advances in technology and industry (to include library) best practices
- Managing technical documentation
Position Requirements:
- Bachelor’s degree in Information Technology, Information, Science, Computer Science, or related field, 2+ years’ experience in computer networks and systems maintenance (equivalent experience to be considered)
- Proven work experience in IT tools and concepts, computer networks, network administration, and network installation
- Proficient in Microsoft Windows software including server, office, and exchange
- Highly organized and detail-oriented
- Strong troubleshooting, analytical, and problem-solving skills
- Good interpersonal skills and the ability to work with technical and non-technical personnel
- Management and leadership skills
- Must have a valid NC Driver’s License or ability to obtain one
- Must be able to pass criminal background check and agree to DMV records request
Position Physical Requirements:
- Must be able to sit, stand, bend, crouch, and stoop
- Must be able to lift up to 40lbs.
- Work has a standard vision requirement (with or without correction), ability to speak clearly and hear (with or without correction)sufficient to perceive information at normal spoken word levels
Position Benefits:
- Medical, dental, vision, and life insurance
- Voluntary supplemental insurance
- Accrued vacation and sick leave
- Twelve paid holidays
- 401(k) plan with 3% employer contribution
- Pension with the Local Government Employee’s Retirement System
- Tuition Reimbursement
Position Closing Date: Open Until Filled
To Apply: Send resume and cover letter to hr@braswell-library.org
