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Braswell Memorial Library: Job Opportunity

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Senior Library Manager

POSITON TITLE: Senior Library Manager

POSITION CLASSIFICATION: Library Manager

REPORTS TO: Director of Library Services

SALARY: Hiring range is $52,800 - $56,825 annually, dependent upon qualifications and experience. The Library provides a competitive benefit package including medical, dental, and vision insurance with supplemental benefit options, NC Local Government Retirement System, and 401(k) employer contributions.

Position Summary

Performs difficult administrative work focused on the activities of the library system. The incumbent will be responsible for supervising employees in the Information Services Department and providing direct and indirect customer service to patrons. He or she will participate in goal setting, planning and implementing library activities, staff development, community outreach and other work as needed or assigned.

Essential Job Functions

  • Plans directs and monitors a variety of library services and programs
  • Participates in the Manager on Duty (MOD) program and oversees scheduling and training for the MODs
  • Serves as the head of the Information Services Department and manages the development and maintenance of the eBook collection. Will work one evening per week and one Saturday per month
  • Participates in recruitment, hiring, training, supervising and evaluation of library employees
  • Researches grant opportunities and participates in the writing and administration of grants
  • Promotes community awareness of the library’s mission, goals, and services
  • Promotes continuing education opportunities for all BML staff
  • Participate as an active member of the library leadership team
  • Assure that all patron requests are addressed in a respectful, courteous, and consistent manner and that complaints are resolved as quickly and positively as possible
  • Will help develop and implement ongoing staff training on a variety of topics including customer service, safety and security, disaster preparedness, etc.
  • Participates in ongoing professional development by attending conferences, workshops, and meetings, and reading professional literature to advance the library and library profession

Knowledge Skills and Abilities

  • Thorough knowledge of the principles, practices and techniques of modern library operation
  • Ability to implement library policies fairly and consistently within a framework of preference for positive patron outcomes
  • Considerable knowledge of online and print information resources & the ability to help patrons find accurate, timely, unbiased resources to meet their information needs
  • Ability to hire, train, supervise and evaluate staff in an effective and efficient manner
  • Ability to establish and maintain effective working relationships with library patrons, associates, and the general public.
  • Strong written and oral communication skills and proficient computer skills
  • Ability to work independently
  • Ability to accept supervision in a courteous and proactive manner

Education and experience

Master of Library Science degree (MLS/MLIS accredited degree). Minimum three years’ experience in public libraries with minimum of one year supervisory experience. Must have or have the ability to attain a North Carolina Public Librarian Certificate.

Physical Requirements

Work is typically performed while sitting, standing, bending crouching, or stooping. The employee frequently lifts light objects and occasionally lifts heavy objects up to 40lbs. Work has standard vision requirement (with or without correction), ability to speak clearly and sufficient hearing to perceive information at normal spoken word levels (with or without correction).

This description and/or job requirements are subject to change at any time

To Apply: Please submit a cover letter, resume, and three professional references to hr@braswell-library.org

Youth Services Associate Part-time

POSITION CLASSIFICATION: Library Associate

REPORTS TO: Youth Services Department Manager

DEPARTMENT/DIVISION: Youth Services

SALARY: Beginning Salary: Minimum starting wage of $11.00/hour

POSITION SUMMARY: The incumbent in this position will be a member of the Youth Services team. Under the supervision of the Department Manager, he or she will provide customer services including, reader’s advisory, helping children and adults find books and other materials, helping patrons use the computers, and assisting with program activities. This position will work two evenings per week and every other Saturday. Hours may change to meet the needs of the library.

ESSENTIAL FUNCTIONS:

  • Answer patron reference questions in person, on the phone, through online chat reference, or via email
  • Provide direct customer service at the Youth Services Desk
  • Provide assistance in planning, developing, and promoting programming activities for children and their care givers
  • Assists with daily routines: pulling patron requests, providing customer service, managing circulation, shelving books, etc.
  • Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to promote customer service standards that exceed our patrons’ expectations
  • Ability to implement library policies fairly and consistently within a framework of preference for positive patron outcomes
  • Knowledge of the principles, practices, and techniques of modern library operation
  • Knowledge of non-fiction and reference resources
  • Proficiency in utilizing current technology and office management software applications, including but not limited to: Internet, MS Word, Outlook, online databases; knowledge of Integrated Library System (ILS) software
  • Ability to accept supervision in a courteous and proactive manner

MINIMUM QUALIFICATIONS:

High School diploma or equivalent is required. An associate’s degree or higher is preferred. One to three years’ experience working in a library or working with children preferred. Spanish language skills are a plus.

PHYSICAL DEMANDS:

Work is typically performed while sitting, standing, bending, crouching, or stooping. The employee frequently lifts light objects, occasionally lifts heavy objects, uses equipment requiring a high degree of dexterity, and must be able to distinguish shades of color.

Additional Requirements:

Must have, or have the ability to obtain, a valid North Carolina driver’s license.

This description and/or job requirements are subject to change at any time

To Apply: Please submit a cover letter, resume, and three professional references to hr@braswell-library.org